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Frequently Asked Questions

You may find the answers to questions you have regarding our service and installation.   Should you have a question not addressed here, please feel free to contact us for more information.

Questions Asked and Answered
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What does my monthly rental rate cover and do I have to pay additionally for filter changes and maintenance?

Your monthly rate covers quarterly cleaning and sanitizing of each installed unit and both of its filter housings.   Also included in your monthly rate is twice-yearly filter replacement.   If the cooler needs service, for whatever reason (excluding misuse), we'll handle that as well.

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How do I really know that the water is better?

That's the beauty of filtering your water on location.   By knowing that all of your drinking water has passed through our 2-stage carbon filters you can be assured that no contaminants have come in contact with your water.

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Why would you want to use 2 filters?   Wouldn't one be enough?

Now we're giving away our secrets!!   By using a pre-filter that filters out sediment, rust and other larger particulates we can use a very fine solid carbon block for the secondary filter and that's what gives the water it's great taste.

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What sort of obligation do I have when I agree to your program?

We're so confidant about our service that unless requested, we do not ask for any commitment for what we offer.

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Cascade Water Services Free 2 Week DemoBottleless, Filtered Water on Demand Contact Us     Cascade Water Services - Ready for Your Call

by phone       (541) 584-2797

by fax           (541) 584-2798

by email 24 hours a day service@cascadewaterservices.com

or by mail

CASCADE WATER SERVICES
202 - #156 · 29030 SW Town Center Loop East
Wilsonville, Oregon 97070-5499

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Disclaimer:  This site designed under authority of Rick Crandall.